Faq
Most Popular Questions
Trusty is designed and tested with most popular Shopify templates. We have followed best practices carefully to make it compatible with most of the designs and screen sizes. If you find any incompatibility with your template, contact us and we will sort it out as soon as possible.
Setup Instructions
Step 1: After installing the app, make sure the ‘Activate Badge’ button is turned to on.
Step 2: Choose which icons you would like to display. Simply click the ‘Add icons’ button to select from the list of available icons. We recommend adding a maximum of 5 icons to keep your store design clean and avoid badges breaking to two lines.
Choose your design set
Step 3: Customize your icon design
Color – Change the color of the icons
Maximum width of elements – Change the width of badges to match your store layout. Test this to see how it looks on your site.
Icon size – Increase or decrease the size of the badges.
Link to store policies – Insert a link to your policy or guarantee page so your customers can click the icons to see the details.
Step 4: Place your icons
You can use our drag & drop feature to place the icons on your store in most locations. Just click the Select Location button to bring up the drag & drop feature.
Next you can move the icons where you want them and click. Then just click Save position to complete.
1. Please make the the app is switched on. At the top left of the app dashboard, there is a switch for Activate icons. Make sure it’s turned on.
2. Make sure the correct badge locations are switched on. please make sure that each badge location that you would like is turned on.
3. Use the drag & drop editor to place the icons on your page.

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