Faq-Hotjar

Yes. You can sign up for a free Hotjar account which provides access to all our features including heatmaps, recordings and feedback tools.

You can enable, disable and enable all the Hotjar features from within the Insights app. Any changes will be reflected immediately on the site(s) where you have the Hotjar script installed.

For more information on getting started with Hotjar visit our help center.

Visit our website to learn more about Hotjar and how you can use it to start gaining insights into how users use your site.

The full terms of service are available here together with other legal and privacy documentation. If you have further questions do not hesitate to reach out to our support.

We’ve built Hotjar with a privacy by design approach and have developed a number of compliance controls for our customers to be able to use Hotjar in a GDPR compliant manner.

Yes. Hotjar respects the Do Not Track header and users can also opt-out on a per-browser basis by visiting Hotjar opt out.